We respond to emails within 1 business day. 

Hours:
Monday - Friday: 7:00 AM - 4:00 PM PST

Bark Potty does not offer phone support at this time. Please email or send us a chat!

Bark Potty

<span style="font-size: 16px; font-family: Arial, Helvetica, sans-serif; color: rgb(34, 34, 34); background-color: rgb(255, 255, 255); font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">Because Bark Potty is a sanitary product, in addition to all the nuances and effort around potty training for dogs, there isn&apos;t a risk-free trial, money back guarantee, or the like. We don&apos;t accept returns on shipped units.<span style="font-size: 16px; font-family: Arial, Helvetica, sans-serif; color: rgb(34, 34, 34); background-color: rgb(255, 255, 255); font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">&#xA0;However, what we do offer is training support, if needed. Please&#xA0;<span style="font-size: 16px; font-family: Arial, Helvetica, sans-serif; color: rgb(242, 141, 122); background-color: rgb(255, 255, 255); font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;"><a href="https://barkpotty.com/pages/training">CLICK HERE</a><span style="font-size: 16px; font-family: Arial, Helvetica, sans-serif; color: rgb(34, 34, 34); background-color: rgb(255, 255, 255); font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">&#xA0;to schedule a free consultation with one of our trainers!

Because Bark Potty is a sanitary product, in addition to all the nuances and effort around potty training for dogs, there isn't a risk-free trial, money back guarantee, or the like. We don't accept returns on shipped units. However, what we do offer

Return Policy

I'd Like to Just Purchase One. Can I Do That?

How Long Does It Last?

Can Male Dogs Use Bark Potty?

Should This Be Kept Indoors or Outdoors?

My Dog Has Loose Stool. How Do I Clean It Up?

Is the Bark Potty Heavy?

How Do I Dispose of It?

Is It Perishable? How Long Can I Keep It in Storage?

Can My Dog Eat the Bark?

About Our Product

When Will I Be Billed?

How Do I Update My Billing Information?

Billing

When Can I Expect My First Delivery?

How Do I Find My Tracking Number?

How Do I Update My Shipping Address?

Missing Shipment

Damaged Shipment

Shipping Fee

Shipping & Delivery

I Need My Next Shipment Sooner. What Should I Do?

I Need to Skip My Next Shipment. What Should I Do?

How Do I Cancel My Bark Potty Subscription?

How Do I Upgrade to a Subscription Saver Pack?

How to Add Items Onto Your Next Shipment?

How Do I Change the Size of My Bark Potty?

Subscription Management

Bark Potty Training 101

How Do I Schedule a Free Training Call?

My Dog Is Chewing on the Bark Potty

Dog Is Afraid of the Bark Potty

Training

Refer Your Friends, Get a $20 Discount!

Refer A Friend

Promotional Codes

Discounts and Promotional Codes

Cancellation Policy

Return PolicyUpdated 6 months ago