Return & Refund PolicyUpdated a minute ago

We do not accept physical returns. However, if Bark Potty isn't working for you, here's how we make it right.

At Bark Potty, we offer a 30-day money-back satisfaction on our products. If you've tried Bark Potty for at least 30 days, had a training call with our trainer, and still find that it doesn't meet your expectations, you can reach out to our support team. We cover 1 unit per customer under this policy. Once your submission is reviewed and approved, we'll issue a refund to your original payment method, minus any shipping and handling fees, within 15 business days.