We respond to emails within 1 business day. 

Hours:
Monday - Friday: 7:00 AM - 4:00 PM PST.

Bark Potty does not offer phone support at this time. Please email or send us a chat!

Bark Potty

<p id="isPasted" style="box-sizing: inherit; margin-block: 0px 24px; margin-inline: 0px; scroll-margin-top: 84px; font-family: &quot;Red Hat Display&quot;, sans-serif; -webkit-font-smoothing: antialiased; font-weight: 400; font-style: normal; font-size: 16px; line-height: 24px; color: rgb(22, 22, 22); font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Does your tracking number say your Bark Potty was delivered but you can&apos;t find it anywhere?<p style="box-sizing: inherit; margin-block: 0px 24px; margin-inline: 0px; scroll-margin-top: 84px; font-family: &quot;Red Hat Display&quot;, sans-serif; -webkit-font-smoothing: antialiased; font-weight: 400; font-style: normal; font-size: 16px; line-height: 24px; color: rgb(22, 22, 22); font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">If you&apos;re still not able to locate the shipment, send us an email to <a href="mailto:contact@barkpotty.com">contact@barkpotty.com</a> <a href="mailto:contact@doggielawn.com?Subject=Missing%20Shipment" style="box-sizing: inherit; background-color: transparent; color: rgb(253, 106, 83); text-decoration: none; cursor: pointer; transition: color 200ms linear 0s;"></a>or contact us via our Live Chat to report the incident and we will contact you as soon as possible to resolve the issue.<p style="box-sizing: inherit; margin-block: 0px 24px; margin-inline: 0px; scroll-margin-top: 84px; font-family: &quot;Red Hat Display&quot;, sans-serif; -webkit-font-smoothing: antialiased; font-weight: 400; font-style: normal; font-size: 16px; line-height: 24px; color: rgb(22, 22, 22); font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">* Delivered but missing items must be reported via email WITHIN 48 hours of delivery by the carrier. Tracking numbers are emailed as soon as the carrier picks your package from our warehouse.

Does your tracking number say your Bark Potty was delivered but you can't find it anywhere?. If you're still not able to locate the shipment, send us an email to contact@barkpotty.com or contact us via our Live Chat to report the incident and we will

Missing Shipment

Shipping & Delivery

I'd Like to Just Purchase One. Can I Do That?

How Long Does It Last?

Can Male Dogs Use Bark Potty?

Should This Be Kept Indoors or Outdoors?

My Dog Has Loose Stool. How Do I Clean It Up?

Is the Bark Potty Heavy?

How Do I Dispose of It?

Is It Perishable? How Long Can I Keep It in Storage?

Can My Dog Eat the Bark?

About Our Product

When Will I Be Billed?

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Billing

When Can I Expect My First Delivery?

How Do I Find My Tracking Number?

How Do I Update My Shipping Address?

Damaged Shipment

Shipping Fee

I Need My Next Shipment Sooner. What Should I Do?

I Need to Skip My Next Shipment. What Should I Do?

How Do I Cancel My Bark Potty Subscription?

How Do I Upgrade to a Subscription Saver Pack?

How to Add Items Onto Your Next Shipment?

How Do I Change the Size of My Bark Potty?

Subscription Management

Bark Potty Training 101

How Do I Schedule a Free Training Call?

My Dog Is Chewing on the Bark Potty

Dog Is Afraid of the Bark Potty

Training

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Refer A Friend

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Discounts and Promotional Codes

Return Policy

Cancellation Policy

Missing ShipmentUpdated 2 years ago