We respond to emails within 1 business day. 

Hours:
Monday - Friday: 7:00 AM - 4:00 PM PST. 

Please be advised that we will be closed on Thursday, December 25th (Christmas Day), and Thursday, January 1st (New Year’s Day).

Bark Potty does not offer phone support at this time. Please email or send us a chat!

Bark Potty

<span id="isPasted" style="color: rgb(22, 22, 22); font-family: Arial, Helvetica, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">Need to update your credit card information? No problem!&#xA0;<span style="color: rgb(22, 22, 22); font-family: Arial, Helvetica, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">1.<span style="color: rgb(242, 141, 122); font-family: Arial, Helvetica, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">&#xA0;<a href="https://barkpotty.com/account/login" rel="noopener noreferrer" style="box-sizing: inherit; background-color: rgb(255, 255, 255); color: rgb(253, 106, 83); text-decoration: none; cursor: pointer; transition: color 200ms linear 0s; font-family: &quot;Red Hat Display&quot;, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;" target="_blank">Login</a><span style="box-sizing: inherit; color: rgb(22, 22, 22); font-family: Arial, Helvetica, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">&#xA0;<span style="color: rgb(22, 22, 22); font-family: Arial, Helvetica, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">to your Bark Potty account by entering your email address and password.<span style="color: rgb(22, 22, 22); font-family: &quot;Red Hat Display&quot;, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;"><img src="https://uploads.gorgias.io/GyBLV6kYKn7NbQkK/undefined-0710ca15-6410-4336-bb7a-bd7f9ce35377" style="width: 637px;" class="fr-fic fr-dii">2. Click &quot;Manage Subscriptions&quot;<img src="https://uploads.gorgias.io/GyBLV6kYKn7NbQkK/undefined-12a6a7e9-83d7-49fd-a11f-e744c2af2505" style="width: 626px;" class="fr-fic fr-dii">3.Now select &quot;Payment Method&quot;&#xA0;<img src="https://uploads.gorgias.io/GyBLV6kYKn7NbQkK/undefined-cae9e775-4e6f-4482-b82d-2232e7759371" style="width: 655px;" class="fr-fic fr-dib"> 4. Click &quot;Add New Payment Method&quot; to begin providing your new card details and address to complete the change! <img src="https://uploads.gorgias.io/GyBLV6kYKn7NbQkK/undefined-14f89d31-7513-4c58-be7f-c61c54e323da" style="width: 692px;" class="fr-fic fr-dib">

Need to update your credit card information? No problem!. 1. Login to your Bark Potty account by entering your email address and password. 2. Click "Manage Subscriptions". 3.Now select "Payment Method". 4. Click "Add New Payment Method" to begin prov

How Do I Update My Billing Information?

Billing

I'd Like to Just Purchase One. Can I Do That?

How Long Does It Last?

Can Male Dogs Use Bark Potty?

Should This Be Kept Indoors or Outdoors?

My Dog Has Loose Stool. How Do I Clean It Up?

Is the Bark Potty Heavy?

How Do I Dispose of It?

Is It Perishable? How Long Can I Keep It in Storage?

Can My Dog Eat the Bark?

About Our Product

When Will I Be Billed?

When Can I Expect My First Delivery?

How Do I Find My Tracking Number?

How Do I Update My Shipping Address?

Missing Shipment

Damaged Shipment

Shipping Fee

Shipping & Delivery

I Need My Next Shipment Sooner. What Should I Do?

I Need to Skip My Next Shipment. What Should I Do?

How Do I Cancel My Bark Potty Subscription?

How Do I Upgrade to a Subscription Saver Pack?

How to Add Items Onto Your Next Shipment?

How Do I Change the Size of My Bark Potty?

Subscription Management

Bark Potty Training 101

How Do I Schedule a Free Training Call?

My Dog Is Chewing on the Bark Potty

Dog Is Afraid of the Bark Potty

Training

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Return Policy

Cancellation Policy

How Do I Update My Billing Information?Updated 2 years ago