We respond to emails within 1 business day. Please note that we will be closed on Monday, May 27th, in observance of Memorial Day.

Hours:
Monday - Friday: 7:00 AM - 4:00 PM PST

Bark Potty does not offer phone support at this time. Please email or send us a chat!

Bark Potty

<p id="isPasted" style="box-sizing: inherit; margin-block: 0px 24px; margin-inline: 0px; scroll-margin-top: 84px; font-family: var(--ghc-primary-font-family),sans-serif; -webkit-font-smoothing: antialiased; font-weight: 400; font-style: normal; font-size: 16px; line-height: 24px;">Ruh-Roh! Did your shipment arrived damaged?<p style="box-sizing: inherit; margin-block: 0px 24px; margin-inline: 0px; scroll-margin-top: 84px; font-family: var(--ghc-primary-font-family),sans-serif; -webkit-font-smoothing: antialiased; font-weight: 400; font-style: normal; font-size: 16px; line-height: 24px;">Please send us an email to <a href="mailto:contact@barkpotty.com">contact@barkpotty.com</a>&#xA0;WITHIN 48 hours of delivery*&#xA0;along with a picture<span style="color: rgb(65, 65, 65); font-family: sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">&#xA0;to report the incident and we will contact you as soon as possible to resolve the issue.<p style="box-sizing: inherit; margin-block: 0px 24px; margin-inline: 0px; scroll-margin-top: 84px; font-family: var(--ghc-primary-font-family),sans-serif; -webkit-font-smoothing: antialiased; font-weight: 400; font-style: normal; font-size: 16px; line-height: 24px;"><br style="box-sizing: inherit; color: rgb(22, 22, 22); font-family: &quot;Red Hat Display&quot;, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">

Ruh-Roh! Did your shipment arrived damaged?. Please send us an email to contact@barkpotty.com WITHIN 48 hours of delivery* along with a picture to report the incident and we will contact you as soon as possible to resolve the issue.

Damaged Shipment

Shipping & Delivery

I'd Like to Just Purchase One. Can I Do That?

How Long Does It Last?

Can Male Dogs Use Bark Potty?

Should This Be Kept Indoors or Outdoors?

My Dog Has Loose Stool. How Do I Clean It Up?

Is the Bark Potty Heavy?

How Do I Dispose of It?

Is It Perishable? How Long Can I Keep It in Storage?

Can My Dog Eat the Bark?

About Our Product

When Will I Be Billed?

How Do I Update My Billing Information?

Billing

When Can I Expect My First Delivery?

How Do I Find My Tracking Number?

How Do I Update My Shipping Address?

Missing Shipment

Shipping Fee

I Need My Next Shipment Sooner. What Should I Do?

I Need to Skip My Next Shipment. What Should I Do?

How Do I Cancel My Bark Potty Subscription?

How Do I Upgrade to a Subscription Saver Pack?

How to Add Items Onto Your Next Shipment?

How Do I Change the Size of My Bark Potty?

Subscription Management

Bark Potty Training 101

How Do I Schedule a Free Training Call?

My Dog Is Chewing on the Bark Potty

Dog Is Afraid of the Bark Potty

Training

Refer Your Friends, Get a $20 Discount!

Refer A Friend

Promotional Codes

Discounts and Promotional Codes

Return Policy

Cancellation Policy

Damaged ShipmentUpdated 7 months ago