We respond to emails within 1 business day. 

Hours:
Monday - Friday: 7:00 AM - 4:00 PM PST.

Bark Potty does not offer phone support at this time. Please email or send us a chat!

Bark Potty

Because Bark Potty is a sanitary product, in addition to all the nuances and effort around potty training for dogs, there isn't a risk-free trial, money back guarantee, or the like. We don't accept returns on shipped units. However, what we do offer

<span style="font-size: 16px; font-family: Arial, Helvetica, sans-serif; color: rgb(34, 34, 34); background-color: rgb(255, 255, 255); font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">Because Bark Potty is a sanitary product, in addition to all the nuances and effort around potty training for dogs, there isn&apos;t a risk-free trial, money back guarantee, or the like. We don&apos;t accept returns on shipped units.<span style="font-size: 16px; font-family: Arial, Helvetica, sans-serif; color: rgb(34, 34, 34); background-color: rgb(255, 255, 255); font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">&#xA0;However, what we do offer is training support, if needed. Please&#xA0;<span style="font-size: 16px; font-family: Arial, Helvetica, sans-serif; color: rgb(242, 141, 122); background-color: rgb(255, 255, 255); font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;"><a href="https://barkpotty.com/pages/training">CLICK HERE</a><span style="font-size: 16px; font-family: Arial, Helvetica, sans-serif; color: rgb(34, 34, 34); background-color: rgb(255, 255, 255); font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">&#xA0;to schedule a free consultation with one of our trainers!

Return Policy

You have the flexibility to cancel your subscription at any time by reaching out to us via email at contact@barkpotty.com or by following the cancellation instructions below when you log into your account - see instructions here. While any Bark Potty

You have the flexibility to cancel your subscription at any time by reaching out to us via email at <a data-fr-linked="true" href="mailto:contact@barkpotty.com" id="isPasted">contact@barkpotty.com</a>&#xA0;or by following the cancellation instructions below when you log into your account - <a href="https://barkpotty.gorgias.help/en-US/how-do-i-cancel-my-bark-potty-subscription-183106" rel="noopener noreferrer" target="_blank">see instructions here</a>. While any Bark Potty products you&apos;ve already paid for will still be delivered as scheduled, canceling your subscription will prevent future renewals. It&apos;s important to be aware that we do not offer refunds or credits for partial month memberships or for products that have not yet been shipped. Furthermore, please note that we do not accept returns for any of our products.

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